User experience

designeR | researcher | strategist

 

Passionate DESigner

  • Extensive design experience across platforms: hardware, mobile, web and desktop

  • Mentored and developed UX design and research capability within organizations

  • Dual master degrees in human-centered design and computer science

  • Continuous learner who loves to explore, listen, learn and to try out new things....

Experienced researcher

  • Designed and managed user research projects in Asia, Australia, Europe and North America including a large product research project in multiple cities in China.

  • Experienced using various research methods: contextual inquiry, phone interviews, remote study, usability study, site & customer visits, longitudinal study, analytics, large-scale surveys.

 

Skilled Strategist 

  • Collaborated with product/program management, sales/marketing, engineering, QA, content management and product support to ensure the best possible user experience across all customer touch points

  • Worked closely with different business units to identify and understand user segments and requirements to drive product vision/strategy and user retention

revieW comments

“Jenny’s suggestions as to how to structure our approach on several projects is always on point. She has a very good grasp of what needs to be done and how to get there.”
“I am impressed by Jenny’s intent and ability to lead, collaborate with, and mentor her peers in and out of the EVT UI team... ”
“Jenny makes herself available when needed to mentor, review, and assist even while shouldering some of the most challenging topics. She recognizes when help is needed and offers it graciously to improve outcomes.”

recent work samples

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UX Design Lead for a new portable IoT and SasS system for monitoring industrial equipment using gateways and sensors

 UX Design Lead for the Fluke Connect ecosystem to support Fluke tools with work orders.

UX Strategist in the development of user journeys in collaboration with various business units/departments

 

A little about me...

I moved with my family from Seattle, USA to Malmö, Sweden. In my free time, I enjoy cooking, reading and obstacle course training.